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    <title>The Web and the World of Business</title>
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    <id>tag:www.dshen.com,2009-12-08:/blogs/business//1</id>
    <updated>2010-03-12T05:25:45Z</updated>
    <subtitle>Observations on doing business in the world of Web 2.0...</subtitle>
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<entry>
    <title>Playing the Volume Investing Game</title>
    <link rel="alternate" type="text/html" href="http://www.dshen.com/blogs/business/archives/playing_the_volume_investing_game.shtml" />
    <id>tag:www.dshen.com,2010:/blogs/business//1.1429</id>

    <published>2010-03-10T22:23:14Z</published>
    <updated>2010-03-12T05:25:45Z</updated>

    <summary>Over the last few months, I&apos;ve spoken to a number of investors who work in the early stage startup space. It seems that many of them have come to the same conclusion I had in my earlier blog post, Angel...</summary>
    <author>
        <name>DShen</name>
        <uri>http://www.dshen.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1</uri>
    </author>
    
        <category term="Angel Investing/Venture Funds" scheme="http://www.sixapart.com/ns/types#category" />
    
    
    <content type="html" xml:lang="en" xml:base="http://www.dshen.com/blogs/business/">
        <![CDATA[<p>Over the last few months, I've spoken to a number of investors who work in the early stage startup space.  It seems that many of them have come to the same conclusion I had in my earlier blog post, <a href="http://ds.ly/9yocQS">Angel Odds vs. Venture Odds</a>, which was that they really had to go broad in investing to try to find those few Google super-investments to generate the bulk of the fund's returns.</p>

<p>The numbers they propose are staggering: 50-100 investments over the life of a fund!  If 100, that's 20 investments per year if spread out over 5 years (typical life of fund).  Some of them may even try to front load the investments, exceeding the 20 and perhaps going up to as much as 30-50.  That's about 1 investment accepted, negotiated, gone through due diligence, lining up a wire, and docs signed and delivered every 2-3 weeks.  If you've ever invested, you know how difficult that process can be.</p>

<p>Some thoughts on this, from the perspective of working on the measly 16 investments I've done over the last 3.5+ years:</p>

<p>1. Investor management of this number of startups will be challenging.  What will it mean to have 20+ startups emailing you for help, meetings, introductions, advice, etc?  Time management will be very difficult.</p>

<p>Entrepreneurs will have to be prepared to find ways of capturing dwindling time slices of the investors, and working hard to deserve more time.  By deserving more time, I mean it is natural that the more successful startups will get more time as they have the best chance to return the most money to the fund.  </p>

<p>2. Investor teams will need to increase, but paying for them may be difficult as early stage funds are typically smaller in size, and thus management fees collected will also be proportionally smaller.</p>

<p>3. It will be interesting to see how the money being moved around can be optimized.  Typically capital calls are made to limited partners when an investment happens.  If there are a lot of capital calls, making and collecting a huge volume of capital calls can be a lot of work on the fund personnel and limited partners.  Capital calls may work differently for these early stage funds.</p>

<p>4. In this world of proliferating me-too products, it may be impossible to not invest in startups which overlap in plan.  Many investors and entrepreneurs worry about their plans being discovered by competitors or near competitors.  This is why we don't like investing in startups who are competitive to one another.  But if they are investing in 50-100 startups, I wonder how they avoid competitive conflicts?  Or should they even care?</p>

<p>5. Can 50-100 quality startups be found in one area even if it is in the Bay area, the startup capital of the world?  It may be that going far afield will need to happen in order to find quality startups.  This will strain time commitments for investors to travel and keep tabs on investments far away.  It will also mean entrepreneurs may only get as much help as they can remotely.</p>

<p>6. Entrepreneurs should be prepared for what I call "survival of the fittest" and "ruthless culling".  Given the limited attention time of the investor in the face of overwhelming numbers, entrepreneurs need to work extra hard to prove they deserve more investor time.  The best will get more help, and get follow on investment.  Those that do not get follow on investment may find this is a detriment to them getting more money.</p>

<p>Entrepreneurs will have to get over the fact that while they think they are the coolest kid on the block, in the face of being in group of cool kids, their own coolness will be the norm and therefore commonplace and they will have to find ways to be even cooler than their peers.  Being commonplace in a group of equally cool kids could mean neglect as the even cooler kids get more attention and help.</p>

<p>Despite all this, I firmly believe this is the way to play the early stage startup game from an investor point of view.  It is the only way to raise the probability that they will find the Google super-investments that will create the oversized return of the fund.</p>]]>
        
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</entry>

<entry>
    <title>Mark Fletcher at Startup2Startup and the Evolution of Startup Business Strategy</title>
    <link rel="alternate" type="text/html" href="http://www.dshen.com/blogs/business/archives/mark_fletcher_at_startup2startup_and_the_evolution_of_startup_business_strategy.shtml" />
    <id>tag:www.dshen.com,2010:/blogs/business//1.1427</id>

    <published>2010-02-26T20:49:15Z</published>
    <updated>2010-02-26T20:52:31Z</updated>

    <summary>I went to Dave McClure&apos;s Startup2Startup last night and we listened to Mark Fletcher recount his current startup commandments. Mark has had a great history in startups, having built ONElist back in the day which merged with eGroups and got...</summary>
    <author>
        <name>DShen</name>
        <uri>http://www.dshen.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1</uri>
    </author>
    
        <category term="Angel Investing/Venture Funds" scheme="http://www.sixapart.com/ns/types#category" />
    
    
    <content type="html" xml:lang="en" xml:base="http://www.dshen.com/blogs/business/">
        <![CDATA[<p>I went to Dave McClure's Startup2Startup last night and we listened to Mark Fletcher recount his current startup commandments.  Mark has had a great history in startups, having built ONElist back in the day which merged with eGroups and got acquired by my old alma mater Yahoo.  Then he built Bloglines which sold to IAC in 2005.  Now he is working on another startup called SnapGroups, which got announced and was supposed to launch last night, but unfortunately also came out with a nasty bug and kind of stifled the launch..!</p>

<p>One of his slides had to do with startup business models, which was more in the area of talking about startup business building strategy than just strictly revenue models.   For his 3 startups, including his current one, he listed his startup strategies (me paraphrasing here and imperfect memory at work):</p>

<p><strong>ONElist:</strong> Raise lots of money (~$46MM), grow big fast, hire a lot of guys, dominate the market before anyone else, go IPO</p>

<p><strong>Bloglines:</strong> Raise a bit of money ($200K), hire small team, build great product, flip it.</p>

<p><strong>SnapGroups:</strong> Spend as little as possible ($6K) using lean startup methods, outsource everything, work on something he's passionate about, no exit strategy to shoot for.</p>

<p>It was a trip back in history for me, as I came into the startup world via Yahoo, and lived through the times as Mark had.  What was amazing to me was the difference in strategy given what was in vogue at the time.  </p>

<p>During the dotcom boom years, it was just build as fast as possible and get huge before everyone else, and then go for IPO.  This of course didn't work anymore after the dotcom bust, and the introduction of Sarbanes Oxley which basically killed the IPO market even as it attempted to fix the bad accounting problems and protect the shareholder.  Also, the excesses of the dotcom era were completely gone, and also gone with it the ability to IPO on little or no revenue.</p>

<p>Then along came the post dotcom bust years and it seemed that the M&A market for startups heated up.  So now it was cool to get a bit of investment, and then build something that a Yahoo or Google wanted, and then get bought.  At this point, we saw that it was getting cheaper and cheaper to launch web products, and over time, a lot of people jumped on the flipping bandwagon.</p>

<p>Soon, flipping became tough also because it was easy to copy somebody else and now the market was flooded with me-too products.  Everybody called on the corporate development teams of the Googles and Yahoos of the world and it became impossible to get their attention.  They didn't want to hear about you if you were too small; they only had so much time and only could focus on those opportunities that yielded the largest results for them.  Yeah you thought you were cool, but against that kind of competition you weren't cool enough.</p>

<p>Somewhere in there, along came Ycombinator who proved that you could build something with so little capital and get it launched that it started being copied everywhere.  Also, the world shifted to providing so many outsourced services and resources that you could build something by using other peoples' servers, open source code, and even excellent coders from other parts of the globe.  Other companies would do the heavy lifting on commoditized services while you could focus on the core differentiator of your service.</p>

<p>Enter the economic downturn of 2008 and now M&A was difficult because major companies were pulling back to conserve cash and survive.  They were also questioning their M&A strategies prior to this because they were buying startups for huge sums of money but wondering where all that hockey stick growth had gone to, after destroying the incentives of the brainchilds of the startup by making them rich and then watching them leave.  Flipping became not so easy.</p>

<p>College kids couldn't find jobs any more; nobody was hiring.  Plus, they keep hearing from their peers that working at large corporations sucks.  Enter also the rise of a ton of resources like Ycombinator to jumpstart tech startups in a number of locations.  Starting up became the in-thing and now we see tons of people trying to do this in a super cheap, fail fast, be adaptable way.</p>

<p>Despite the obvious indicators, I have found that entrepreneurs still are sticking to last era's strategies.  Mark was smart; he watched the market and then built quickly to exploit the advantages of the era he built in.  But today, I still meet entrepreneurs who are building to pre-dotcom bust year concept of building users fast and then thinking they can raise money later!</p>

<p>Even investors are stuck in last era's strategies.  The consequence of raising ever larger funds meant that they were hoping for the huge deals that were present in dotcom boom years, but now that strategy doesn't work so well with the IPO market so slow and the presence of large enough startups worthy to put that much capital in so scarce.   They add in the fact that initial capital requirements are so low, that often they find great startups who don't need or want their enormous amounts of cash.</p>

<p>I also changed my investment criteria.  Many startups I funded before the 2008 economic downturn still had dotcom boom year or flipping strategies, and had burn rates to match.  But then as we crossed into 2008, I started seeing that either strategy now created enormous downside risk of failure, and so had to now go for startups who were smaller, followed the lean strategy, and looked seriously at producing revenue sooner than later.</p>

<p>Mark's message was incredibly insightful, which is that this world is a constantly shifting place, and that you have to be nimble enough to switch strategies when the world changes on you.  You also have to be observant enough to know when to make those changes, and not get locked into past views which may not be valid in today's world.</p>]]>
        
    </content>
</entry>

<entry>
    <title>Advising with Influence and Resonance</title>
    <link rel="alternate" type="text/html" href="http://www.dshen.com/blogs/business/archives/advising_with_influence_and_resonance.shtml" />
    <id>tag:www.dshen.com,2010:/blogs/business//1.1425</id>

    <published>2010-02-18T18:09:05Z</published>
    <updated>2010-02-18T18:42:43Z</updated>

    <summary>Being an advisor is tough. It&apos;s all about influence. None of the entrepreneurs I work with have to do anything I say and it&apos;s all about convincing them that something I say is worth listening to and executing on. I...</summary>
    <author>
        <name>DShen</name>
        <uri>http://www.dshen.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1</uri>
    </author>
    
        <category term="Angel Investing/Venture Funds" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="Startups" scheme="http://www.sixapart.com/ns/types#category" />
    
    
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        <![CDATA[<p>Being an advisor is tough.  It's all about influence.  None of the entrepreneurs I work with have to do anything I say and it's all about convincing them that something I say is worth listening to and executing on.</p>

<p>I had breakfast with my life/executive coach yesterday to catch up and she mentioned she was working on how to be a more effective influencer.  In doing some research on the topic, she found that it is actually more about personal charisma than just straight intelligence and knowledge.  For example, she related to me that smiling a lot and charm have a great effect on whether you are successful at influencing somebody or not.  So it's a lot like what effective salespeople are good at, which is using their personality to charm you while you inadvertantly hand over your wallet!</p>

<p>Towards the end of my tenure at Yahoo, I managed to land into two roles that were all about influence.  The first one involved getting all the product teams to revamp their site designs to implement larger more monetizable display ads.  The second role involved implementing worldwide a more disciplined and quality oriented product development process.  Both required me to become a salesman and evangelist, two things I was definitely not.  But I learned about how to get things done via influence and how much I still had to learn. </p>

<p>If you've ever worked in a role where you had to get things done with influence, you will agree with me that it can be very frustrating.  Nobody ever reports directly to you and so you can't force people to do anything.  They may even agree with you at a meeting but then when everyone walks away from the meeting they go back to doing their usual thing and not what you asked them to do.  In fact, I had even vowed that if I were ever to take another permanent role, that I would only do it if I had direct control of the team and my destiny.  </p>

<p>But here I am, thriving as an advisor to 20+ startups over the last 3.5 years and enjoying my work solely built on influence.  </p>

<p>A lot of entrepreneurs look to me to give them the answer.  In fact, in times past I have delivered an answer but I have found problems with this approach:</p>

<p>1. The answer is often "my" answer but not the entrepreneur's answer.  This is because, given my experiences and expertise, that I would tackle the problem in a certain way and because it was me executing, I could probably make something out of it.  However, if an entrepreneur doesn't have similar experiences, then they have a greater chance of failure.</p>

<p>2. The early stage world is incredibly random and I have often found answers that I would not have done but yet have been successful.  So what exactly may seem an answer today may quite often not be where you end up.</p>

<p>3. There are often many answers to the same problem.  Again, back to point 1, what may be the answer for me may not be the answer for you.</p>

<p>This is why I hesitate to throw an answer out there unless someone is smart enough (like yesterday!) to ask the right question, which is "if this were you, what would you do?"  This is important to frame the answer correctly so that the questioner realizes that my answer to the question is more about me than him.  If I were the entrepreneur, this is how I would do it - but you're not me!</p>

<p>My approach has morphed to a more "throw ideas out until one sticks" method, basically putting so much out there until something resonates with the entrepreneur and team.</p>

<p>This resonance is very important.  Everyone comes to the table with strengths and weaknesses and all the experiences they have.  Thus, whatever idea they run with has to be something they are resonant with and can run with because they will be the ones living with it day and night to make something worthwhile out of it.  I am only there intermittently but can't direct them every minute; it's their project so they have to own it through and through.</p>

<p>The unfortunate side effect of this is sometimes I can sound vague or perhaps even dodging their question of "what should I do next?"  I have found over the last 3.5 years of advising that my biggest help to startups is to guide them like a teacher, teach them general concepts and help them translate them to whatever they are doing now, and to help expand their thinking as a lot of entrepreneurs tend to get very myopic in what they are doing and have a hard time keeping track of innovation outside their own project.  So instead of providing them with "the answer", I provide them with ways to look beyond themselves and perhaps find an answer for themselves within that process.</p>]]>
        
    </content>
</entry>

<entry>
    <title>Nexus One First Impressions</title>
    <link rel="alternate" type="text/html" href="http://www.dshen.com/blogs/business/archives/nexus_one_first_impressions_and_the_power_of_the_brand.shtml" />
    <id>tag:www.dshen.com,2010:/blogs/business//1.1424</id>

    <published>2010-02-11T22:04:20Z</published>
    <updated>2010-02-11T23:00:57Z</updated>

    <summary>About two weeks ago I managed to score a Nexus One. Having been an iPhone user now through 3 iterations, I was curious to see what Android was like and whether or not it would kill my iPhone love. I...</summary>
    <author>
        <name>DShen</name>
        <uri>http://www.dshen.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1</uri>
    </author>
    
        <category term="Culture" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="Design" scheme="http://www.sixapart.com/ns/types#category" />
    
    
    <content type="html" xml:lang="en" xml:base="http://www.dshen.com/blogs/business/">
        <![CDATA[<p>About two weeks ago I managed to score a Nexus One.  Having been an iPhone user now through 3 iterations, I was curious to see what Android was like and whether or not it would kill my iPhone love.</p>

<p>I started playing with my Nexus One without a SIM card.  I just turned on WIFI because I was most curious about the app and operating system experience; I assumed that calling would be about the same as another mobile phone, which would probably mean that was better than my crappy AT&T iPhone experience.</p>

<p>Although I did not perform an exhaustive use of the phone, I did form some pretty quick impressions that I'd thought I'd share:</p>

<p>1. Their app store didn't connect when I tried to buy something while connected through WIFI.  My expectations through 3G would have been much less as connectivity could have hampered a purchase, but through WIFI it shouldn't have had a problem.  On my iPhone, I've purchased many things and it has never failed to connect.</p>

<p>2. Surfing through their app store, it is clearly early and the amount of apps available here is growing but nowhere near the breadth of Apple's app store.  Until their app store catches up, this is going to be a huge hinderance in my adopting the Nexus One.</p>

<p>3. I couldn't figure out how to sync with anything on my Mac.  IPhone shines here of course being an Apple product.</p>

<p>4. All Google related services were very nicely integrated.  But annoyingly like the mail app on the iPhone, they don't cache messages. This is something I hate from the iPhone and they haven't fixed it here.  This is also something I loved about my old Treo 680 where I could download and hold cached email and read/access it offline.</p>

<p>5. The Nexus One touch screen doesn't seem as responsive as the iPhone.  Many times I have to multi-hit an icon to get it to respond.  This is annoying.</p>

<p>6. As far as the UI is concerned, I don't see anything that stands out so much that would make it more or less usable.  It is elegant in its own way, and I think that while the differences are a bit disconcerting now due to my unfamiliarity with it, I think that I would get used to the small differences between the iPhone and Android and be OK with it.</p>

<p>This is not like Windows and OS X where the differences and issues are so glaring despite the similarities that I find myself constantly wondering why Windows sucks and OS X is just better.</p>

<p>The back button is pretty cool though.  Sometimes I wish the iPhone had one.  </p>

<p>However, I think my biggest issues are the lack of integration with a desktop platform and the brand value of owning Apple.</p>

<p>The iPhone's easy integration with my Mac and OS X is of tremendous value to me.  I remember spending an incredible amount of time figuring out how to sync my Treo 680 to whatever I was using.  It sort of worked eventually, but it also just seemed very Borg-like and not an elegant integration.  I suppose if I lived completely in the cloud, maybe Android might be OK.  But, being a stodgy old timer in the computing space, I don't trust the cloud and like backing up to my desktop, which is further backed up elsewhere.</p>

<p>The other big thing is brand value.  It's about owning a device that is beautiful and calls attention to not only it, but me also.  Apple has done an amazing job creating products that are not only usable and useful, but beautiful and objects of desire.  Somehow the Nexus One just falls short in this area in a big way.  I don't feel brand connected to anything with this device.  Should I be connected to Google in that way?  But Google doesn't have that kind of brand that Apple has, which is fashionable, sexy, techie but easy and elegant to use.  Google is pure tech and geek to me, which is fine but I think getting geek and high fashion is better.</p>

<p>I expect the Nexus One and their app store to catch up to the iPhone in many ways, but the brand value is something that Apple owns and that Steve Jobs and his team have done an amazing job of cultivating, and is one that unfortunately I can't see Google matching in the same way, assuming they even want to.  </p>

<p>In the world of feature parity for any kind of product, what else is left to compete on?  Style and brand.</p>]]>
        
    </content>
</entry>

<entry>
    <title>If We Meet, I Will Ask You...</title>
    <link rel="alternate" type="text/html" href="http://www.dshen.com/blogs/business/archives/if_we_meet_i_will_ask_you.shtml" />
    <id>tag:www.dshen.com,2010:/blogs/business//1.1423</id>

    <published>2010-02-03T18:15:54Z</published>
    <updated>2010-02-03T18:50:25Z</updated>

    <summary>After blogging about a variety of topics, I find that they form the core nucleus of the things I care about before investing in a startup. Yes, I also care about the usual stuff like smart entrepreneurs, great idea, etc....</summary>
    <author>
        <name>DShen</name>
        <uri>http://www.dshen.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1</uri>
    </author>
    
    
    <content type="html" xml:lang="en" xml:base="http://www.dshen.com/blogs/business/">
        <![CDATA[<p>After blogging about a variety of topics, I find that they form the core nucleus of the things I care about before investing in a startup.  Yes, I also care about the usual stuff like smart entrepreneurs, great idea, etc.  But I think there are things that I've been focusing on assuming we get past the basic stuff.  </p>

<p>So if I meet with you, you can expect discussions on:</p>

<p>1. What's your <a href="http://ds.ly/6iWdRE">world domination plan</a> (and <a href="http://ds.ly/8xuYz5">more on why it's important to have one</a>)?  How can you avoid just <a href="http://ds.ly/aiTG8V">becoming another small business</a> which is not a reason for not existing, but does bring danger to us investors?</p>

<p>2. I'm most likely going to try to <a href="http://ds.ly/c0vHEU">talk you out of being an entrepreneur</a>.</p>

<p>3. Most startups I meet are working on <a href="http://ds.ly/OyX4T">me-too products</a>, even if they don't think so.  How can you not be about just developing a me-too product? </p>

<p>4. Are you planning on <a href="http://ds.ly/7QVnek">lasting two years</a>?  If you aren't and you need time and money to pivot, you won't be able to raise money in this climate because <a href="http://ds.ly/5GHQc1">second chances are impossible to come by</a>.</p>

<p>5. How are you going to <a href="http://ds.ly/c4d3iz">make money</a>?  Please, no more projects that are just going to gain lots of users...</p>

<p>6. If I were to envision the <a href="http://ds.ly/d3XHGW">The Ultimate Product</a> (and <a href="http://ds.ly/9YphyU">Part 1.5</a>), would what you're building be that product, or on the path to that product?</p>

<p>7. How are you going to gain customers - distribution is by far the number one problem facing internet startups today (see <a href="http://ds.ly/OyX4T">me-too</a> post and my <a href="http://ds.ly/dhit1B">combining startup investing and distribution</a> post).</p>

<p>My hope is that not only you will have great answers to all these questions, but you will also internalize and truly believe in those answers yourself, and that your answers aren't just lip service.  Hope to see you soon at a cafe near you!</p>]]>
        
    </content>
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<entry>
    <title>The Ultimate Product Part 1.5</title>
    <link rel="alternate" type="text/html" href="http://www.dshen.com/blogs/business/archives/the_ultimate_product_part_15.shtml" />
    <id>tag:www.dshen.com,2010:/blogs/business//1.1421</id>

    <published>2010-01-30T22:03:44Z</published>
    <updated>2010-02-03T18:22:03Z</updated>

    <summary>OK I should build IKEA furniture more often. Spending the last 2 hours building a new dresser from IKEA meant that my mind kept drifting back to The Ultimate Product and why it makes me feel uncomfortable when the Ultimate...</summary>
    <author>
        <name>DShen</name>
        <uri>http://www.dshen.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1</uri>
    </author>
    
        <category term="Angel Investing/Venture Funds" scheme="http://www.sixapart.com/ns/types#category" />
    
    
    <content type="html" xml:lang="en" xml:base="http://www.dshen.com/blogs/business/">
        <![CDATA[<p>OK I should build IKEA furniture more often. Spending the last 2 hours building a new dresser from IKEA meant that my mind kept drifting back to <a href="http://ds.ly/d3XHGW">The Ultimate Product</a> and why it makes me feel uncomfortable when the Ultimate Product doesn't match what the entrepreneur is actually building.</p>

<p>I think it means the probability is high that they will need to pivot at some point because they are off target from the Ultimate Product.  While pivots are a fact of life for entrepreneurs, the problem for me is at early stage where I invest.</p>

<p>Most entrepreneurs only plan to last for a year on their current fund raise to my chagrin.  If only they had <a href="http://ds.ly/7QVnek">planned to last 2 years</a>, it would mean that they have time and money to pivot.  But they will die before they can because they will run out of money and begging for more isn't going to work in today's funding climate.</p>

<p>So if they are, in my mind, off target from their initial mission and the resulting Ultimate Product, the chance of pivot is very high and they will be out of funds by the time they realize that what they are building isn't going to be widely accepted by consumers and can't pivot.  Thus, if they don't plan on lasting two years, it makes me not too confident that they will last long enough to get somewhere stable and growing.  As an investor, this doesn't make me want to invest...!</p>

<p>Do I believe this is a certainty, that if they aren't quite on target to what I think is the Ultimate Product that they will surely pivot?  Of course not. I recognize that I could be wrong, and that a better product than the imagined Ultimate Product could arise which also satisfied the consumer/market need.  I think this is all a probability game and I'm just trying to increase the odds of success.  This is definitely something the entrepreneur needs to weigh as well, especially if they are off target from the known Ultimate Product.</p>]]>
        
    </content>
</entry>

<entry>
    <title>The Ultimate Product</title>
    <link rel="alternate" type="text/html" href="http://www.dshen.com/blogs/business/archives/the_ultimate_product.shtml" />
    <id>tag:www.dshen.com,2010:/blogs/business//1.1420</id>

    <published>2010-01-30T18:33:52Z</published>
    <updated>2010-01-30T18:56:21Z</updated>

    <summary>The other day, I met with an entrepreneur and we talked about his project. He first stated his mission, and then dived into his product and service and how it worked. As he talked about the various features his site...</summary>
    <author>
        <name>DShen</name>
        <uri>http://www.dshen.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1</uri>
    </author>
    
        <category term="Angel Investing/Venture Funds" scheme="http://www.sixapart.com/ns/types#category" />
    
    
    <content type="html" xml:lang="en" xml:base="http://www.dshen.com/blogs/business/">
        <![CDATA[<p>The other day, I met with an entrepreneur and we talked about his project.</p>

<p>He first stated his mission, and then dived into his product and service and how it worked.  As he talked about the various features his site had, how users would interact with the product, and what would happen when they did, my brain was actually split.  Half my brain was following what he was saying, and the other half thought about his initial mission statement.  As his talk went on, my brain halves began to diverge.</p>

<p>The second half of my brain was constructing the ultimate product to his initial mission statement.  The ultimate product is the product that completely satisfies the users' problem as defined by the mission statement.  </p>

<p>When my brain halves diverged, I was unfortunately very uncomfortable at this point.  This is because what the entrepreneur was describing was not the ultimate product, but in fact something different.  At this point, I stopped the entrepreneur in his description about the product and we talked about the ultimate product.</p>

<p>I detailed it out and walked through in the ideal case, what that was, and how it would work.  But it was unfortunately different than what he was describing.  It was one of the reasons why I felt uncomfortable in supporting him in his project, because his product seemed to be enough off the path to the ultimate product that there were more than necessary barriers to getting there, when it seemed to me that there were more direct paths to the ultimate product.</p>

<p>I think it's a worthwhile exercise to construct the ultimate product for a given need, and then see if you can get there via your startup's evolution.  If you can imagine the ultimate product in your mind, I think it can give you guidance on how to build it.  But if you don't know what that is, how can you know if you're on the right path to get there?</p>]]>
        
    </content>
</entry>

<entry>
    <title>SMASH Conference Prep Dinner</title>
    <link rel="alternate" type="text/html" href="http://www.dshen.com/blogs/business/archives/smash_conference_prep_dinner.shtml" />
    <id>tag:www.dshen.com,2010:/blogs/business//1.1417</id>

    <published>2010-01-15T14:24:35Z</published>
    <updated>2010-01-16T02:17:44Z</updated>

    <summary>Last night I went to yet another great dinner hosted by Dave McClure at the hip Clift Hotel in SF. It was a precursor to a conference series on social marketing called SMASH Summit. If you follow Dave, you&apos;ll know...</summary>
    <author>
        <name>DShen</name>
        <uri>http://www.dshen.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1</uri>
    </author>
    
        <category term="Angel Investing/Venture Funds" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="Startups" scheme="http://www.sixapart.com/ns/types#category" />
    
    
    <content type="html" xml:lang="en" xml:base="http://www.dshen.com/blogs/business/">
        <![CDATA[<p>Last night I went to yet another great dinner hosted by <a href="http://ds.ly/6iPxqW">Dave McClure</a> at the hip Clift Hotel in SF.  It was a precursor to a conference series on social marketing called <a href="http://ds.ly/6Hi805">SMASH Summit</a>.  If you follow Dave, you'll know that he is big on the fact that <a href="http://ds.ly/84uCRj">marketing and design in startups are key elements for success, and that most startups don't do either well</a>.</p>

<p>SMASH is an acronym standing for Social Media And internet Strategies and Hack-tics. A bit forced, but the concept is pretty cool.</p>

<p>Speakers included <a href="http://ds.ly/4zVKDz">Matt Cohler of Benchmark</a>, <a href="http://ds.ly/7BchtM">Rashmi Sinha CEO of Slideshare</a>, <a href="http://ds.ly/75quIV">Stew Langille from Mint.com</a>, and <a href="http://ds.ly/63KM5R">Jeremiah Owyang of Altimeter Group</a>.  It was a great round up of information presented, showing the various ways folks are using social media marketing.</p>

<p>Last night's dinner was actually a preparatory step to a one-day conference series Dave is going to put on both in SF and in NYC.  After dinner, the tables had a discussion on what they have done in social media marketing and the goal was to generate some possible topics for discussion at the SMASH summits.  As official notetaker, I wrote down some ideas and listed them below, so that you will get a possible taste for what you may see at the SMASH summits:</p>

<p>Marketers that work for sites that are democratic - how do you tell what succeeds or fails with the crowd?</p>

<p>How to gain trust for novice social networkers for social marketing?</p>

<p>How do you manage novices facing more technically savvy social media users? Ex. forum users ragging on novice posters for not knowing a tech solution.</p>

<p>How to use our customer base who are more technically savvy to support call center people?</p>

<p>How do you use cross channel communication?</p>

<p>How do you connect developers with passionate customers?</p>

<p>What's better than focus groups? What do you use instead?</p>

<p>How do you overcome corporate/executive fear of talking to your customers?</p>

<p>How do you track/prove ROI of social media? Ex. We only have anecdotal evidence of more sales via positive social media response.</p>

<p>What metrics of social marketing are important?</p>

<p>Panel idea: Bigger companies' overall experiences with implementing social marketing/media (success/fail stories, case studies, techniques, etc.)</p>

<p>Panel idea: Experiences with integration of old school organizations with new social media (more specific than previous: talk about organizational difficulties and how to solve, how to win over the old regime, how to deal with people protecting their turf, etc)</p>

<p>Where does social media belong in the organization?</p>

<p>I'm looking forward to checking out the first SMASH summit for great discussion on these topics and more!<br />
</p>]]>
        
    </content>
</entry>

<entry>
    <title>More on the Rise of Small Business on the Net</title>
    <link rel="alternate" type="text/html" href="http://www.dshen.com/blogs/business/archives/more_on_the_rise_of_small_business_on_the_net.shtml" />
    <id>tag:www.dshen.com,2010:/blogs/business//1.1415</id>

    <published>2010-01-05T19:44:20Z</published>
    <updated>2010-01-05T20:04:12Z</updated>

    <summary>I saw this great post by Steve Blank: Make No Little Plans - Defining the Scalable Startup the other day and tweeted out a quote that I thought was very important to me: A lot of entrepreneurs think that their...</summary>
    <author>
        <name>DShen</name>
        <uri>http://www.dshen.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1</uri>
    </author>
    
        <category term="Angel Investing/Venture Funds" scheme="http://www.sixapart.com/ns/types#category" />
    
    
    <content type="html" xml:lang="en" xml:base="http://www.dshen.com/blogs/business/">
        <![CDATA[<p>I saw this great post by Steve Blank: <a href="http://ds.ly/8PXB19">Make No Little Plans - Defining the Scalable Startup</a> the other day and tweeted out a quote that I thought was very important to me:</p>

<p><strong>A lot of entrepreneurs think that their startup is the next big thing when in reality they&#8217;re just building a small business.</strong> </p>

<p>His post talks about the fact that many entrepreneurs that create web businesses want to be big, but in fact only create something that is small.  There is nothing wrong with this; the world needs lots of small businesses, and even those on the internet.  The post also offers some hints and tips as to how to create something that grows large.</p>

<p>When I tweeted, the tweet also showed up on my newsfeed where some of my Facebook friends commented.  I thought that the comments there were a nice addition to my previous post, <a href="http://ds.ly/7X5JM5">The Rise of Small Business on the Net</a>, and thought I'd post them here:</p>

<p><br />
<strong>Me:</strong> "A lot of entrepreneurs think their startup is next big thing when in reality they&#8217;re just building a small business." http://ds.ly/8PXB19</p>

<p><strong>Friend 1:</strong> Depends what you call small. A lot of room between a hardware store and Google. :)</p>

<p><strong>Me: </strong>a small biz is one that makes a decent amount of revenue for its employees and is a nice sustainable business, but not much more than that. there is not hyper growth but just nice, recurring revenue. there can be a big spread of revenue that could qualify for this, like from a few 100Ks to even low millions.</p>

<p>The issue is that it is unfortunately a dangerous place for angel investors to be, because the biz is too small to be acquired at a large multiple of its value, or even to be noticed by the big guys. We can't easily get our return on investment from companies like these.</p>

<p>However, that is not to say that these biz shouldn't exist. I think it's a healthy evolution from the storefronts we see on our streets to the virtual storefronts of the internet. not all biz need to go IPO or make a billion bucks from an acquisition for them to have a reason to exist.</p>

<p><strong>Friend 2:</strong> Do angels build in other means of acheiving ROI? For instance share of revenue+ebitda over time after a certain agreed to time horizon?</p>

<p><strong>Me:</strong> not traditionally, but i have been thinking about applying something like this to startup investing. it's almost like investing in a restaurant or some other kind of cash business.</p>

<p>however, another problem exists where the entrepreneur is batting for the moon and of course they always think their idea will be the next google, even when we can see ... See Morethat it will only grow so big. thus, they are unwilling to accept terms that are not the usual startup investing type terms for investing.</p>

<p>i do think about this every day though, and hope that a solution does present itself. or we just suck it up and try to only pick the ones we think have the best chance for being google-like, or near-google-like, and we just write off the others that we can't get our money out of, even if they are nice small businesses.</p>

<p><strong>Friend 3:</strong> For some reason I think there must be a sweet spot for investors that focus on smaller tech businesses or even projects. I'm thinking about investments in tech analogous to those made by restaurateurs, real estate developers, etc. Where capital requirements are low and return is performance based not exit based.</p>

<p><strong>Me:</strong> I call this the Rise of Small Business on the Net http://ds.ly/7X5JM5 and think that there is something here, but just not quite clear yet. in the old days, banks would be the lenders to such businesses, but banks are way too conservative to invest in internet businesses, and with the economy the way it is, they are even less so.</p>

<p><br />
While Steve's post (and many others) focus on encouraging the entrepreneur to think bigger (even I ask <a href="http://ds.ly/6iWdRE">about the world domination plan</a> and <a href="http://ds.ly/8xuYz5">more on why</a>), I have not heard much about the plight of investors who end up involved in a startup which becomes more like a small business than the scalable, world dominating startup we all would love to find.  Steve does mention those who are OK with flipping startups, but some are simply too small to even flip.</p>

<p>I'd love to hear more about this from others who are thinking about this.</p>]]>
        
    </content>
</entry>

<entry>
    <title>Transferring Hosts</title>
    <link rel="alternate" type="text/html" href="http://www.dshen.com/blogs/business/archives/transferring_hosts.shtml" />
    <id>tag:www.dshen.com,2010:/blogs/business//1.1319</id>

    <published>2010-01-04T22:19:00Z</published>
    <updated>2010-01-04T22:22:28Z</updated>

    <summary>I have not had much fun, from about end of October until week before Christmas. My previous host decided to &quot;upgrade&quot; me and not only lost random files while transferring to a new system, their new mySQL DB decided to...</summary>
    <author>
        <name>DShen</name>
        <uri>http://www.dshen.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1</uri>
    </author>
    
        <category term="Internet/Online" scheme="http://www.sixapart.com/ns/types#category" />
    
    
    <content type="html" xml:lang="en" xml:base="http://www.dshen.com/blogs/business/">
        <![CDATA[<p>I have not had much fun, from about end of October until week before Christmas.  My previous host decided to "upgrade" me and not only lost random files while transferring to a new system, their new mySQL DB decided to also not allow me to save large blog posts.  Of course, they claim nothing is wrong, and of course they cannot see what is wrong because they have a super fast connect with all their servers.  But for us poor slobs out here....well I can't get them to do anything to fix this.</p>

<p>Early December I finally decided enough was enough.  I found a new hosting provider based on the recommendations of friends.  I spent a week installing to MT 4, upgrading from MT 3 which I had been using for years now.  I also tried Wordpress and thanks to my friends who are big fans of Wordpress who volunteered to help me with the transfer.  But I was also using MT as a primitive CMS, which Wordpress just was not flexible to do.  Even though they had nicer themes and some other really nice functions, I decided to go back to MT.  </p>

<p>I'm thankful for my buddies at Sixapart who helped me with some sticky issues, like the fact that my old filenames were created in one way, but the new MT 4 created them in a different way.  This was pretty critical; who knows who was linking to me from the outside?  Also, I use <a href="http://www.bit.ly">bit.ly</a> a lot and all those links would have also been broken.  And most critical, my SEO juice could have been harmed because Google would have discovered a whole bunch of links that would be broken and who knows how my SEO ranking would have been affected.  </p>

<p>I spent the better part of this week getting my URLs to match up and, thanks again to the support folks at Sixapart, I was able to get the URLs mostly translated over.  I then packaged up everything on my old hosts and FTP-ed them over.  I also exported my blog entries from my old MT 3 and then re-imported them all into MT 4.  Somehow this all went off without a hitch.</p>

<p>The next step was to then redesign my blog.  That took a while getting to know the CSS and HTML of MT 4 which was different than MT 3.  I didn't have much time to work on this, so I cranked out something that I could live with for now.</p>

<p>In the middle of all this, I was fiddling with domains and messing around with where they pointed to.  Of course I screwed this up many times.  But thankfully I figured out exactly what they should be set to and now everything should be working fine.</p>

<p>By the way, I HIGHLY recommend NOT hosting your domains with your site hosting provider.  It makes changes that much easier when you're trying to bail on a hosting provider when you don't also have to transfer domains to somewhere else.  Yes it may be cheaper, but man it just made my transition away from my old hosting provider that much more lengthy while I waited for those domains to transfer to somewhere else.</p>

<p>It was really disappointing dealing with my old hosting provider.  I was with them for so long and they failed me in the end.  It was also obvious they weren't doing much to improve things, because the control panel at my new hosting provider was so much more flexible and advanced.  Then I got caught in IT support hell where I would say I have a problem, and they could never seem to figure out what the problem was on their end.  Now let's see if they actually stop billing my credit card....!</p>

<p>It was an interesting exercise to move hosts.  I don't relish the idea of ever doing this again, and can only hope that my hosting provider doesn't screw up miserably, forcing me to move yet again.</p>]]>
        
    </content>
</entry>

<entry>
    <title>Uservoice Offices 10-29-09</title>
    <link rel="alternate" type="text/html" href="http://www.dshen.com/blogs/business/archives/uservoice_offices_10-29-09.shtml" />
    <id>tag:www.dshen.com,2010:/blogs/business//1.1413</id>

    <published>2010-01-04T05:13:44Z</published>
    <updated>2010-01-04T05:22:49Z</updated>

    <summary>Oops - this post is super late! Taken from Uservoice&apos;s new SF offices on Bush Street this last October, plus some new employees!...</summary>
    <author>
        <name>DShen</name>
        <uri>http://www.dshen.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1</uri>
    </author>
    
        <category term="The Making Of" scheme="http://www.sixapart.com/ns/types#category" />
    
    
    <content type="html" xml:lang="en" xml:base="http://www.dshen.com/blogs/business/">
        <![CDATA[<p>Oops - this post is super late!  Taken from Uservoice's new SF offices on Bush Street this last October, plus some new employees!</p>

<p><img border=0 src="/images/uv2/1.jpg" height=225 width=300></p>

<p><img border=0 src="/images/uv2/2.jpg" height=225 width=300></p>

<p><img border=0 src="/images/uv2/3.jpg" height=225 width=300></p>

<p><img border=0 src="/images/uv2/4.jpg" height=225 width=300></p>

<p><img border=0 src="/images/uv2/5.jpg" height=225 width=300></p>

<p><img border=0 src="/images/uv2/6.jpg" height=225 width=300></p>

<p><img border=0 src="/images/uv2/7.jpg" height=225 width=300></p>

<p><img border=0 src="/images/uv2/8.jpg" height=225 width=300></p>]]>
        
    </content>
</entry>

<entry>
    <title>&quot;WHY aren&apos;t there more consumer internet VCs w/ graphic design skills?&quot;</title>
    <link rel="alternate" type="text/html" href="http://www.dshen.com/blogs/business/archives/why_arent_there_more_consumer_internet_vcs_w_graphic_design_skills.shtml" />
    <id>tag:www.dshen.com,2009:/blogs/business//1.1408</id>

    <published>2009-12-31T02:02:46Z</published>
    <updated>2009-12-31T04:41:15Z</updated>

    <summary>Dave McClure posed to Jeffrey Veen and me an interesting question over Twitter which was: WHY aren&apos;t there more consumer internet VCs w/ graphic design skills? This is something I&apos;ve been thinking about for quite a while now. When I...</summary>
    <author>
        <name>DShen</name>
        <uri>http://www.dshen.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1</uri>
    </author>
    
        <category term="Angel Investing/Venture Funds" scheme="http://www.sixapart.com/ns/types#category" />
    
    
    <content type="html" xml:lang="en" xml:base="http://www.dshen.com/blogs/business/">
        <![CDATA[<p><a href="http://ds.ly/6iPxqW">Dave McClure</a> posed to <a href="http://ds.ly/5xYFLw">Jeffrey Veen</a> and me an <a href="http://ds.ly/502wDQ">interesting question over Twitter</a> which was:</p>

<p><strong>WHY aren't there more consumer internet VCs w/ graphic design skills?</strong></p>

<p>This is something I've been thinking about for quite a while now.  When I started angel investing and advising startups, I discovered that pretty much I was the only design guy out there angel investing, or at least that I could find.  By that, I mean someone who worked in design in the industry, then switched careers and became an investor full time.  For me, I felt that it was a specialty that would make unique in that I could help startups in the area of design and user experience.</p>

<p>However, I had always thought about why there weren't other design folks out there doing angel investing.  Here are the reasons I came up with below.  Note that I lump together the design disciplines of visual design, interaction design, and user/usability researchers.</p>

<p>1. There just aren't that many designers out there, relative to other disciplines.  Anybody who has tried to hire designers knows that it is super hard, harder than hiring engineers which is already hard.  Think about how many students graduate with design degrees; the number is incredibly low compared to the number of computer science graduates coming from engineering schools.  This makes the probability of finding designers who become investors very, very low.</p>

<p>2. Now, take the very low number of designers out there, and meld that with the probability of experiencing a windfall of cash.  This windfall of cash can be from any source, like a large inheritance, or winning lotto, or being an early person at a startup who had a mega-exit.  Any of these cases (and others) is of extremely low probability.  So again, low number of designers melded with low probability of windfall of cash to enable angel investing results in a super low possibility of this happening at all.</p>

<p>3. Of the people we meet in general with a lot of cash, who really wants to angel invest?  I have queried some of my affluent friends and they're just not into it.  Some of them don't want to, some don't feel the least bit qualified to do it, some know nothing about it and aren't interested in it.  If this is true, then if we take the low number of designers who also have enough spare cash to angel invest, those who feel like investing in startups results in another very low number.</p>

<p>4. Knowing a bit how the venture fund industry works, I've been told that it's super hard to join up with a fund.  It's not like applying for a regular job.  Commitment at a fund can be a number of years, ranging from 5 to 10.  Thus, adding someone to a fund's staff takes a lot of deliberation as it is not good for someone to leave a fund's team in the middle of a fund's life.  A fund's pool of money is often raised on the fact that there is trust in a team to invest their money properly.  If that team is disrupted, it could cause investors in the fund to pull out.  Pulling from a limited pool of possible candidates, and the very low probability that any of them have any sort of design background results in just about nobody joining up with funds who are also designers.</p>

<p>5. If you look at who are typical venture fund partners, they are most likely ex-business people or ex-entrepreneurs.  These seem to be the favorite candidates for becoming investors as they have experience in managing investments or acquisitions, or have worked in a startup and have some knowledge in startups and how to spot other good entrepreneurs.  Designers are more likely to NOT have experienced these conditions and generally are not specifically looked for when a venture fund is recruiting for partners.</p>

<p>6. As one path to gaining successful experience as an entrepreneur, resulting in a potential windfall of cash to enable them to angel invest, designers might become a founder of a startup and grow it to an exit.  However, most designers in pre-2002 days, were hired in later stages of a startup's life, thus limiting their potential return as their stock allocation and strike price are not as attractive as if they came into a startup much earlier.  Therefore, even during the dotcom boom years, designers may have been able to reap in a lot of cash, but probably not enough cash to freely angel invest in post-2002 years.</p>

<p>If we expand the list to include design agencies, then there are design companies who invest.  For example, <a href="http://ds.ly/7SQOfN">Method Design</a> did have an investment operation, and <a href="http://ds.ly/8S2Oep">fuseproject</a> is currently making small investments into some of the startups they encounter.  </p>

<p>Still, individuals remain almost non-existent.</p>

<p>While all that may be true up to today, I also think that this may change in future years.  For example, starting an internet company is a lot easier today than it was in years past.  There is a lot more literature about entrepreneurism and general acceptance that entrepreneurism is an OK career choice.  Also, it is possible to build something and not be a coder, which most designers are not.  There are many inexpensive avenues to getting something built, and use of open source code and other hosted services make creating web businesses much easier.</p>

<p>Also, it is my belief that with the number of <a href="http://ds.ly/OyX4T">me-too products</a> being so high, and the ease that one can create copycat products, design is finally becoming a true competitive advantage as core services are pretty much the same, but it is the user experience and design of the product that allows a me-too product to win over its competitors.</p>

<p>So going forward, we may see a bunch of designers who are part of startups from a very early stage, and thus can have enough equity to get them a substantial cash windfall upon exit, which can then result in enough spare cash to start angel investing.  Over a period of time, if they get good at angel investing, then they may get noticed enough to raise their own funds, or join up with a venture fund.<br />
</p>]]>
        
    </content>
</entry>

<entry>
    <title>Angel Odds Versus Venture Fund Odds</title>
    <link rel="alternate" type="text/html" href="http://www.dshen.com/blogs/business/archives/angel_odds_versus_venture_fund_odds.shtml" />
    <id>tag:www.dshen.com,2009:/blogs/business//1.1406</id>

    <published>2009-12-28T23:43:39Z</published>
    <updated>2009-12-29T21:58:06Z</updated>

    <summary>When I first tried to raise a small fund back in 2006, I heard about venture fund odds on investments which was that for every 10 investments a fund made, about half would fail, 2-3 would return a little bit,...</summary>
    <author>
        <name>DShen</name>
        <uri>http://www.dshen.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1</uri>
    </author>
    
        <category term="Angel Investing/Venture Funds" scheme="http://www.sixapart.com/ns/types#category" />
    
    
    <content type="html" xml:lang="en" xml:base="http://www.dshen.com/blogs/business/">
        <![CDATA[<p>When I first tried to raise a small fund back in 2006, I heard about venture fund odds on investments which was that for every 10 investments a fund made, about half would fail, 2-3 would return a little bit, and then there would be the 1 that would return everything that was lost on the failed startups and then some.</p>

<p>It seemed to make sense and also drove the original reason why I thought I should invest more often than not.  If I put more bets out there, then theoretically I should have more chances to make my money back...right?</p>

<p>To date, I've made 16 investments and two exits.  I invested more broadly than most angels, except for the super angels.  But looking at the internet industry, the sad state of the economy, and the way early stage angel investing has progressed for me over the last 3 years, I have come to the conclusion that the one in ten odds for this biz doesn't apply to us; for us angels, it's more like one in 20, or 30, or even worse.</p>

<p>Why do I think this:</p>

<p>1. The economy sucks.  Probability of exits is much much lower.  </p>

<p>2. The economy sucks.  Making money is harder. Paying consumers are harder to come by.  Businesses are already slow in committing to pay for a service.</p>

<p>3. The internet is too crowded.  <a href="http://ds.ly/OyX4T">Me-too products are all over the place</a>, creating blur in consumers' minds, and making it harder to attract customers.</p>

<p>4. The internet is too crowded.  Truly unique products and services are super hard to find now, so gaining a competitive advantage is tougher.</p>

<p>5. Too many <a href="http://ds.ly/7X5JM5">small business opportunities on the internet</a>.  The probability of starting a great small business is a lot more likely.  But finding a suitor with a small business is tough because it may not generate enough revenue to be attractive enough to be acquired.</p>

<p>6. Angel investors typically invest in the earliest, most risky time for startups.  Venture funds (except for the early stage funds) usually invest after the very earliest money in.  Once startups get to a size that is attractive to a venture fund, a lot of risk is taken out already; we don't have that luxury.  We typically go in when there is just an idea, and maybe a prototype built, and occasionally a business up and running.  We don't know if the startup will fail in a few months or not; there is no history that we can look at.  With that kind of risk profile for our typical investment, it would make sense that their would be more failures in our portfolio than for a venture fund portfolio.</p>

<p>7. Those that survive have a high probability of needing additional rounds of funding for growth.  If we can follow on invest, that helps a lot.  But most of us can't do that.  We may have enough capital to put one round of investment, but most likely can't invest more money in a subsequent round.  Thus, dilution will limit our investment unless we get lucky and find a startup that does not require further rounds.  The more investment rounds after the initial round, the more we get diluted.</p>

<p>So all this means that it's super hard to find that Google super-investment that makes back all that we lost and then some.  </p>

<p>Solutions?</p>

<p>Ron Conway combats this by going super wide and doing more investments than we could ever hope to do.  This increases the probability of finding a Google in his portfolio.</p>

<p>We could try to find more startups that are capital efficient, and that make money from beginning.  Those that do not require a lot of cash to scale means they may not need another round.  If they make money, then this also reduces the probability of needing more rounds of investment.  Of course, companies like this are incredibly hard to find.  Nor can we accurately predict what amount of money they will need later.</p>

<p>If we could follow on, this would help a lot.  How about playing Lotto and winning a bucket of cash to play with?</p>

<p>Now, if more venture funds played in the early stage space, combining broad, early stage investment with follow on investments into the winners, this would seem to be a perfect combination.  However, in thinking how many venture funds operate, it seems like there are problems with making this approach a success.</p>

<p>Any other possible solutions?<br />
</p>]]>
        
    </content>
</entry>

<entry>
    <title>bit.ly Offices 12-17-09</title>
    <link rel="alternate" type="text/html" href="http://www.dshen.com/blogs/business/archives/bitly_offices_12-17-09.shtml" />
    <id>tag:www.dshen.com,2009:/blogs/business//1.1402</id>

    <published>2009-12-19T12:50:41Z</published>
    <updated>2009-12-19T13:15:51Z</updated>

    <summary>It&apos;s been a big week for bit.ly in the news. Lots of buzz about Google and Facebook coming out with their own URL shorteners, but but they&apos;re not down by a long shot. Bit.ly Pro is really great and of...</summary>
    <author>
        <name>DShen</name>
        <uri>http://www.dshen.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1</uri>
    </author>
    
        <category term="The Making Of" scheme="http://www.sixapart.com/ns/types#category" />
    
    
    <content type="html" xml:lang="en" xml:base="http://www.dshen.com/blogs/business/">
        <![CDATA[<p>It's been a big week for <a href="http://bit.ly">bit.ly</a> in the news.  Lots of buzz about <a href="http://ds.ly/6nK3B6">Google and Facebook coming out with their own URL shorteners</a>, but <a href="http://ds.ly/6nPJEW">but they're not down by a long shot</a>. Bit.ly Pro is really great and of course, I setup my own URL shortener, http://www.ds.ly, just for kicks (by the way, buying a domain from Libya was an interesting experience).  Also launched this week was <a href="http://ds.ly/6UfisT">bitly.tv</a>, a <a href="http://ds.ly/7vycLo">bitly labs</a> project that provides a view into the most popular shared videos on the Net.</p>

<p>Here they are in their offices, which are next to <a href="http://ds.ly/3aq5Ga">betaworks</a>:</p>

<p><img border=0 src="/images/bitly/1.jpg" height=225 width=300></p>

<p><img border=0 src="/images/bitly/2.jpg" height=225 width=300></p>

<p><img border=0 src="/images/bitly/3.jpg" height=225 width=300></p>

<p><img border=0 src="/images/bitly/4.jpg" height=225 width=300></p>

<p><img border=0 src="/images/bitly/5.jpg" height=225 width=300></p>

<p>If you notice on the walls, there are some pretty cool paintings by local artists that we got from a gallery.  For some reason, I'm a fan of this one:</p>

<p><img border=0 src="/images/bitly/6.jpg" height=300 width=225></p>

<p>Such a touching moment for Charlton Heston to kiss that ape from Planet of the Apes - touching enough for someone to actually capture it on canvas!  After all, aren't we humans really just a bunch of hairless romantic apes?</p>]]>
        
    </content>
</entry>

<entry>
    <title>Lasting Two Years</title>
    <link rel="alternate" type="text/html" href="http://www.dshen.com/blogs/business/archives/lasting_two_years.shtml" />
    <id>tag:www.dshen.com,2009:/blogs/business//1.1321</id>

    <published>2009-12-12T17:29:13Z</published>
    <updated>2010-02-03T18:35:36Z</updated>

    <summary>An interesting observation I&apos;ve seen amongst early stage internet startups is that more and more of them are requiring closer to two years to get to breakeven. This is because of many factors, one big one being the fact that...</summary>
    <author>
        <name>DShen</name>
        <uri>http://www.dshen.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1</uri>
    </author>
    
        <category term="Angel Investing/Venture Funds" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="Startups" scheme="http://www.sixapart.com/ns/types#category" />
    
    
    <content type="html" xml:lang="en" xml:base="http://www.dshen.com/blogs/business/">
        <![CDATA[<p>An interesting observation I've seen amongst early stage internet startups is that more and more of them are requiring closer to two years to get to breakeven.  This is because of many factors, one big one being the fact that there are too many <a href="http://bit.ly/OyX4T">me-too products</a> and that distribution is the number one problem facing entrepreneurs today.  But also, many startups end up in someplace different than where they started.  They may find that their initial theses is wrong and need to twist/turn/adapt into some other product to be successful.  This also takes time.</p>

<p>I talked with an early stage VC and she mentioned that she had seen the same thing, which was a large percentage of them coming back for bridge rounds after working for about a year.  We talked about the fact that they always seem to raise money for about a year or runway, but yet most of them just need a few months more to get to breakeven.</p>

<p>Even in my own startups, there are a number of them that "just need a bit more time."  If only they had a bit more runway, if only they had a bit more cash, if only they could raise more....we are seeing that startups with mediocre metrics aren't finding it easy to raise cash so they are dead in the water, and soon to die in totality.  </p>

<p>I talked with another investor about whether or not we should get more of our startups to raise more cash at the beginning.  He actually was less of the opinion that we should demand startups find a way to last 2 years from the get-go.  It was an interesting conversation and I think the difference in perspectives comes from the fact that I'm an angel investor with limited resources, and that this investor had far more resources to bring to bear on successful versus mediocre or dying startups.  Also, given that this was my own money I'm investing, it was far more important to me than investing someone else's money.  Strategically, it makes sense for them not to care as much.  We already know startups will die; it's a ruthless culling process that startups experience.  A professional investor can just move on and invest in the next big one, or invest in the winners in his portfolio.  But given that my personal money is at stake, I care more about startups lasting long enough to make something with their businesses.</p>

<p>I've been tooting the "last 2 years" horn ever since the economy tanked.  But universally I have been ignored.  Remember that there are two levers to apply here: one is how much money to raise, the second is the burn.  However, I never see anybody produce a 2 year plan ever.  A host of reasons why not:</p>

<p>1. Entrepreneurs are unwilling to reduce their burn.  There are a number of reasons for this, ranging from families that need support to those unwilling to reduce their lifestyles, to inability to hire people at low salaries.</p>

<p>2. Entrepreneurs are unwilling to go out and raise more.  Yes, begging for money sucks and takes too much time and is not fun.  Entrepreneurs just want to get back to work building.</p>

<p>3. Entrepreneurs are unwilling to take the dilution.  They already have sold part of the company and don't want to sell more.</p>

<p>4. An investor assures an entrepreneur that they will give them more money if they need it.  Entrepreneur decides to trust investor.</p>

<p>Great reasons all, but the reality is that a huge majority of startups are all taking 2 years to get to a good place.  The marketplace for products and for investment is not like it was 2-3 years ago before the economy tanked.  In previous years, you could go raise money on no revenue but a ton of users.  Now it's near impossible.  <a href="http://bit.ly/5GHQc1">Second chances</a> are hard to come by.  Raising money on mediocre metrics is near impossible.</p>

<p>One last appeal: Entrepreneurs, do what you can to last 2 years.  Expect it.  Raise enough money and/or adjust burn assuming no revenue.  It's become unfortunately the norm.</p>]]>
        
    </content>
</entry>

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